At Aladdin VIP, we take your privacy seriously. This document clearly explains how we collect, use, store, and protect your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.
This is our promise to every player Aladdin VIP — your privacy is not merely a written policy; it is a responsibility we uphold every day
All data you submit to the platform Aladdin VIP is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks. Your data is secure in transit from your device to our servers.
Aladdin VIP has never and will never sell, rent, or trade players' personal data to any third party for marketing purposes. Your data belongs to you — it is not a business asset of ours.
You have the full right to access, correct, and request the deletion of your personal data at Aladdin VIP at any time. Submit your request via email to support@aladdinvip.net and we will respond within 14 business days.
All data handling practices Aladdin VIP complies with Malaysia's Personal Data Protection Act 2010. We ensure your data is processed lawfully, fairly, and transparently at all times, in line with the seven PDPA principles.
Player personal data Aladdin VIP stored on servers protected by enterprise-grade firewalls, strict access controls, and 24/7 monitoring. Only authorised staff may access player data.
In the event of any data breach that may affect your information, Aladdin VIP is committed to notifying affected players within 72 hours and taking the appropriate remedial steps promptly.
Welcome to the Privacy Policy Aladdin VIP. This document is our official statement on how the online casino platform Aladdin VIP collects, processes, stores, and protects the personal data of all users who register for and use our services.
This Privacy Policy applies to all users Aladdin VIP in Malaysia, including website visitors, registered players, and any individual who interacts with our platform via our website, mobile app, or communication channels. It covers all services we offer — slots, Live Casino, football betting, poker, roulette, e-sports, and match odds.
We drafted this policy in Malay so that all Malaysian players can read and understand it easily. Privacy is not a trivial matter to us — it is a core part of our commitment to Aladdin VIP to be the most trusted platform in Malaysia.
Aladdin VIP collects your personal data through several methods — directly when you register or complete a form, automatically through your use of the platform, and occasionally from trusted third parties. The categories of data we collect are as follows:
| Data Category | Sample Information | How Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration form, KYC |
| Contact Data | Malaysian phone number, email address, residential address | Registration form |
| Financial Data | Bank account number, account holder name, MYR transaction records | Deposit/withdrawal process |
| Technical Data | IP address, device type, web browser, access time logs | Automatically via system |
| Gaming Data | Betting records, game history, account balance, bonus activity | Activity on the platform |
| Communication Data | Live chat records, support emails, feedback | Support interactions |
Aladdin VIP uses your personal data only for legitimate and necessary purposes. We will not use your data for unrelated purposes without first obtaining your consent. The primary purposes for which data is used are as follows:
Under Malaysia's Personal Data Protection Act 2010, Aladdin VIP processes your personal data on the following lawful bases:
Aladdin VIP does not sell or disclose your personal data to third parties for their own marketing purposes. However, we do share data in the following limited situations, solely to enable the platform to operate effectively:
All third parties that receive data Aladdin VIP required to comply with our Privacy Policy and Malaysia's PDPA. We conduct thorough due diligence checks before engaging any service provider.
Website Aladdin VIP uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. There are four types of cookies we use:
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the platform Aladdin VIP. For more information on managing cookies, refer to your web browser's help section.
Aladdin VIP retains your personal data only for as long as necessary for the purpose it was collected, or as required by Malaysian law. The following are our data retention guidelines:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout the active account period | Service operations |
| MYR transaction records | 7 years after the transaction | Malaysia AML legal requirements |
| KYC Documents | 5 years after account closure | PDPA & financial regulations |
| Communication logs | 2 years | Complaint resolution |
| Technical & security logs | 1 year | Fraud detection |
| Marketing data | Until consent is withdrawn | Based on consent |
Once the retention period has ended and there is no legal obligation to retain the data, Aladdin VIP will securely delete or anonymise your data using industry-recognised methods.
As a player Aladdin VIP residing in Malaysia, you have the following rights under the Personal Data Protection Act 2010:
You have the right to obtain a copy of the personal data we hold about you. Submit a written request to support@aladdinvip.net and we will respond within 21 days.
If your data is inaccurate or out of date, you may request Aladdin VIP to correct it via your account settings or by contacting our support team.
You may request the deletion of your personal data under certain circumstances. Please note that some data must be retained to fulfil Malaysian legal obligations.
You may object to the processing of your data for direct marketing purposes or processing based on legitimate interests Aladdin VIP under certain circumstances.
You may request your personal data in a machine-readable format for transfer to another service provider, where this is technically feasible.
Aladdin VIP invests heavily in security infrastructure to protect the personal data of all our players. The technical and organisational security measures we implement include:
Platform Aladdin VIP is strictly limited to individuals aged 18 and above. We do not knowingly collect personal data from minors. If you believe someone under the age of 18 has provided us with their personal data, please notify us immediately at support@aladdinvip.net.
Once we have been notified of this, Aladdin VIP will take the following steps without delay:
Aladdin VIP reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or Malaysian legal obligations. When we make significant amendments, we will:
Continued use of the platform Aladdin VIP after the amendments take effect will be considered acceptance of the revised Privacy Policy. If you do not agree with the changes, please discontinue use of the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Aladdin VIP handling your personal data, please contact our Data Protection Officer at:
We are committed to responding to all privacy enquiries within 14 working days. If you are not satisfied with our response, you may submit a complaint to the Department of Personal Data Protection Malaysia (PDPD) at www.pdp.gov.my.
Register a free account today and enjoy a welcome bonus of up to RM500. A transparent, secure platform that complies with Malaysian law — your privacy is always protected by Aladdin VIP.